FAQ’S

+ EASIEST WAY TO GET A QUOTE OR MAKE A BOOKING?

  • The best way to request a quote or to make a booking is via our WhatsApp at 07943 654321

+ DO YOU OFFER A STUDIO & MOBILE SERVICE?

  • Yes, we have 1 car detailing studio in London E2 where we do all the bigger jobs including, deep cleaning, detailing, machine polishing, ceramic coating, paint protection film (PPF), window tinting and more. We also offer a mobile service for on going maintenance car wash, car valeting and detailing servie.

+ WHAT AREAS DO YOU COVER?

  • Our mobile car wash, car valeting & car detailing service covers the whole of London and parts of Essex, Hertfordshire and Kent. We also have 1 car detailing studio in London E2

+ DOES YOUR MOBILE SERVICE NEED ACCESS TO WATER OR ELECTRIC?

  • No, Our mobile car valeting and detailing vans are fully equipped independent of its own water and electric supply

+ DIFFERENCE BETWEEN A STANDARD & DETAILED MAINTENANCE WASH?

  • Although both options are suitable for lightly soiled cars, the main difference is that we spend more time and effort under the Detailed Maintenance Wash for a better finishing. A standard wash is suitable for either daily driven cars or cars that are washed weekly or every fortnight.

+ DIFFERENCE BETWEEN THE EXCLUSIVE & EXTREME DEEP CLEAN?

  • The exclusive deeper is more suitable for cars that has not been washed in a few months or you just came back from a road trip but the interior of the car is not in very bad condition with stains and heavily soiling etc and the exterior of the paintwork doesn’t have stubborn dirty stuck to the paintwork.Although the extreme deep clean includes everything from the Exclusive Deeper Clean, but we spend considerably more time using the steam and extraction machine on the full interior and thoroughly decontaminate the full exterior to remove heavy soiling, stubborn dirt, stains, etc

+ DIFFERENCE BETWEEN CERAMIC COATING & PAINT PROTECTION FILM (PPF)?

  • Although both ceramic coating and paint protection film offer great protection for the paintwork of your car and motorcycle from chemicals, environment contamination, harmful UV Rays, bird droppings, tree sap and swirl mark resistance as well keeping it cleaner for longer and easier to clean and maintain, the paint protection film however offers much more strength and has self-healing abilities from areas that are affected by scuffs and scratches. Paint protection film offers exceptional strength resistance against stone, chips, scuffs and scratches due to its toughness.

+ WHAT’S THE BENEFIT OF CERAMIC COATING?

  • Ceramic coating preserves and protects the paintwork of your car and motorcycle from chemicals, environment contamination, harmful UV Rays, bird droppings, tree sap and swirl mark resistance as well keeping it cleaner for longer and easier to clean and maintain. Another great benefit is that ceramic coating lasts a few years which means you don’t have to wax or polish the paintwork of your car.

+ HOW DO YOU WASH CERAMIC COATED CARS?

  • The wash process is the same as any other safe wash techniques. You will however need to use a PH neutral and acid free chemicals when cleaning any surface.You can also use some ceramic boosters which can be beneficial. They come inside shampoo’s and spray detailers/ wax

+ WHAT’S THE BENEFIT OF PAINT PROTECTION FILM?

  • Paint protection film offers the best resistance against stone chips on the motorway or country roads or from scuffs and scratches from daily use. It also offers self-healing properties which means you can remove light scuffs and scratches with some heat application. Front end paint protection film is vital, and the full car application is optional.

+ DIFFERENCE BETWEEN XPEL AND SUNTEK PAINT PROTECTION FILM (PPF)?

  • Suntek films are designed and manufactured in house and therefore have the films in the market, however XPEL import their films the far East and rely on external companies. We all know the difference in quality when something comes from Germany and USA in comparison from the far East such as China and Taiwan. Suntek films offers ceramic coated paint protection films with high strength against chemicals, environment contamination, harmful UV Rays, bird droppings, tree sap and swirl marks, less orange peel for better transparency and excellent self-healing abilities.

+ BENEFIT OF HEAT REJECTION WINDOW TINTING FILM?

  • Heat rejection window film is excellent for protecting your skin and eye from the harmful UV rays. It also keeps the interior of the car cooler during the hot summer days causing less skin irritation. Window tinting also gives the car a more subtle and classy look.

+ IS WINDOW TINTING ILLEGAL?

  • No, window tinting is not illegal, however there are rules in the UK. The front side windows must let at least 70% light inside the car, but the back windows have no restrictions.

+ DO YOU OFFER ALLOY WHEEL REFURBISHMENT SERVICE?

  • Yes, we offer professional powder coating service for both normal painted and diamond cut wheels. Our process leaves a show room finish

+ DO YOU OFFER CAR CERAMIC COATING?

  • Yes, we offer one of the best car interior and exterior ceramic coating packages at our London Car Detailing Studio. We use one of the best brands in the market called Gtechniq. We can also detail and machine polish to perfect the paintwork of your car.

+ DO YOU OFFER MOTORCYCLE CLEANING, DETAILING CERAMIC COATING?

  • Yes, we offer deep cleaning, machine polishing and ceramic coating motorcycle

+ DO YOU OFFER CAR WINDOW TINTING?

  • Yes, we offer the best heat rejection window tinting film installation service at our London car detailing studio.

+ DO YOU OFFER CAR INTERIOR DEEP CLEANING SERVICE?

  • Yes, we offer car leather and fabric interior deep steam cleaning service. Both mobile and from our car detailing studio in London

+ DO YOU OFFER PAINT PROTECTION FILM PPF INSTALLATION SERVICE?

  • Yes, we offer paint protection installation service from our London Car Detailing Studio. We use one of the best paint protection films called Suntek which offers high strength, self healing abilities and ceramic coating

+ CAN YOU REMOVE CONCRETE/PAINT FROM THE EXTERIOR OF MY CAR?

  • Yes, we can professionally remove concrete and paint splatter from vehicle paintwork without causing any scratches or damages. We offer this service from our car detailing studio in London

+ DO YOU DO ENGINE STEAM CLEANING?

  • Yes, we offer engine steam cleaning service whether you want to safely clean your engine bay or you have an oil leak and the mechanics have asked you to clean the engine

+ CAN YOU REMOVE SCRATCHES FROM PAINTWORK?

  • Yes, we can remove light/minor scuffs and scratches from car and motorcycle paintwork if you cannot grab with your fingernail

+ DO YOU OFFER PAINT CORRECTION AND MACHINE POLISHING SERVICE?

  • Yes, we offer machine polishing service from our London Car Detailing studio. We have packages that are aimed to simply restore the gloss on the paintwork to professional correcting the paintwork by removing any swirl marks/ scratches and orange peel.

+ DO YOU OFFER PRAM STEAM CLEANING?

  • Yes, we offer a mobile pram and baby car steam cleaning service across London and parts of Essex Hertfordshire and Kent.

+ HOW DO YOU WASH CARS?

  • We take the car through a safe snow foam pre-wash stage prior to using a scratch less wash technique to avoid any swirl marks or scratches.

+ DO YOU WASH CARS IN THE RAIN?

  • Yes, we still wash cars in rainy days as it starts and stops in the UK. We try our best to make it work but when its torrential rain then sometimes we have no choice but to reschedule.

+ WHAT’S YOUR CANCELATION POLICY?

  • We always treat our clients with respect and we also expect to be treated fairly. Although we are very understanding and respectful, we only have a cancelation policy to avoid being treated badly by some clients.We ask the client to check the weather 48 hours prior to the appointment and fully confirm the booking. 48 hours rescheduling is for free, 24 hours cancelation costs the client 50% cancelation fee and 12 hour cancelation costs 100% of the booking.

+ WHAT PAYMENT METHOD DO YOU ACCEPT??

  • We accept card, cash or bank transfer. Whatever works for you